This policy sets out the delivery and returns policy for goods or services purchased through the online store operated by Jake and Rebecca Hammond owners of Victory-Vintage.co.uk
Postage is automatically calculated due to weight and country destination. We aim to post all items within 24 hours of the order being placed. We do not do postage over the weekend.
For UK items under 10kg we post via UPS next day delivery as standard. The courier used for international deliveries will vary, however we always post using an express signed for service.
Items like jackets and lighter suits may be posted in a padded mailbag and larger items in a cardboard mailbox. We try our very best to post either the same or next working day, we are however human and very occasionally items may take a little longer. In this instance we will email you to let you know.
If you have any special delivery requests please use the comments box at the time of purchase.
If the item is unsuitable then we ask that you let us know as soon as possible by emailing firstname.lastname@example.org. The item must be returned to us within 14 days from the date you received it. You the buyer are responsible for paying the return postage. We highly advise you to use a 'signed for' service, as we will accept no responsibility for lost items.
All items are to be sent back in the same condition as they were received with all tags still attached. Any evidence of the item being worn / damage to the garment / removal of tags will not be tolerated and the garment will be returned to the buyer and a refund will not be issued.